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What do I do if an item is received damaged?

Etronics operates a state-of-the-art warehouse and shipping facility. However If an item is received with obvious damage during transit by the courier, please show the damage to the driver and have him make a note of it and refuse the shipment, Please email Customer Services to notify us so we may get a head start on a damage claim.

In the event you did not notice the damage before it was delivered please email Customer Services to start a damage claim with the courier.

Please be advised we will issue a reshipment or a refund whenever the claim is resolved.

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Important Holiday Infomation

In Observance of the holiday, Etronics will be closed Thursday September 23rd thru Friday September 24th. All orders will ship when we re-open Sunday September 26th. Thank you for shopping at etronics.com