Etronics places the utmost importance on keeping our customers safe and secure while buying or selling on our Web site. The security measures we have taken will ensure that your transactions with us are very safe and that your information is secure.

While Etronics makes every effort to ensure that our site is secure, please always use caution. Customer protection is required on both ends so be sure to always practice care.

Rest assured that just about every online transaction that takes place on Etronics site is completed without incident. However, it is important to recognize that there are always some potential risks. We have developed the following guidelines to aide you in ensuring that your shopping experience on our Web site is safe and secure.

Safety and Security Tips
Buyer and Seller Tip: Protecting Your Password

• If you use a public or shared computer be sure to always log out when you complete a session on our Web site.
• Your passwords should be kept private because anyone who knows your password will be able to access your account.
• When choosing a password, the best way to ensure privacy is to select a minimum of 8 characters including both letters and numbers. Do not use any names or personal information that either may be obvious or easily obtained. It is also recommended that you frequently change your password. Questions? Visit our Changing Your Password page for help.
• Use a unique password for each of your online accounts.

Buyer and Seller Tip: Be Aware of Unsolicited Phone Calls and/or Emails

• Etronics will not ever contact our customers via phone or email to request password, credit card, or bank information. Do not provide any of this information to someone claiming to be from our company. The only time this information should be submitted is when you are placing order with us, registering for a new account or editing Your Account or if you contact us. Do not click on any links contained in any emails which may be suspicious. If the email is asking for updated information, please go directly to our site - www.etronics.com and then to your account to ensure privacy. Disregard any requests received via unsolicited email or phone calls to provide or update your personal information.
• If you find a fake Etronics Web site or receive an Etronics email that you suspect is spoofed, please report the incident.

Buyer Tip: Etronics Payments should be used for All Transactions

• Etronics Payments ensure that your transactions are safe and secure whether using our Shopping Cart. It provides payment options and offers a safety guarantee.
• Buyers should under no circumstances pay any third-party seller using an alternative form of payment (credit card, money orders, check, cash, wire transfer, etc.).
• Etronics will assume no responsibility for transactions made with third-party sellers through our site that are paid for with an alternative form of payment. See our Etronics Guarantee for more information and be sure to always complete your transactions through Etronics payments.

Seller Tip: Ship Packages to Supported Addresses Only

• All orders must only be shipped to addresses supplied to sellers by Etronics. Sellers should be wary of buyers that contact them directly requesting shipment to a different address than provided to Etronics during the order. If this happens, sellers should give a full refund to the buyer and then report the occurrence to Etronics. Upon registration, it is the buyer’s responsibility to provide a current shipping address.