If the item appears to have obvious damaged by the carrier, immediately tell the driver you do not want to receive this package or contact our customer service by emailing Customer Services to submit a damaged shipment claim. If a package looks suspiciously damaged, you can tell the driver to wait and open it to make sure the contents are not damaged and if they are damaged refuse the package, If the item appears to be damaged straight from the manufacturer, Contact our customer service by emailing Customer Services to help you resolve this issue, Please make sure to provide your order number. Before we reship or refund the claim with the courier must be resolved
In Observance of the holiday, Etronics will be closed Thursday September 23rd thru Friday September 24th. All
orders will ship when we re-open Sunday September 26th. Thank you for shopping at etronics.com