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Contacting Etronics
  • How do I check the order status?
  • How do I get in touch with Etronics if I have a problem with my order?
  • I do not feel comfortable putting my credit card online, over the net. How can I place and order?
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    Ordering
  • What do your availability messages (usually ships within 24 hours, 1-2 days, 2-3 days) mean for my product?
  • Do you accept business to business orders?
  • What do I do if I want to cancel my order?
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    Payment, Pricing & Promotions
  • Conditions of Use
  • Why is my credit card declining when I know I have money in my account?
  • Does Etronics.com know why my credit card is declining?
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    Products
  • Does Etronics sell items not listed on the website?
  • Does Etronics match the prices of its competitors?
  • Where can I get more information on products than provided on the website?
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    Returns & Replacements
  • What items need to be returned with an RMA? Do I need to include everything?
  • What do I do if I lost my packing slip?
  • Are there any product specific return policies?
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    Shipping
  • Can I have my purchase shipped to a PO Box, APO, or FPO address?
  • How does the availability estimate work?
  • Is shipping added cumulatively for each item I order or does shipping reduce when you purchase multiple items?
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    Important Holiday Infomation

    In Observance of the holiday, Etronics will be closed Thursday September 23rd thru Friday September 24th. All orders will ship when we re-open Sunday September 26th. Thank you for shopping at etronics.com